Working with the Lottery

To get the information applicable to your business, select the option that best describes you.

Existing Retailers

Retailer Contacts

Accounting, Audit, and Procurement: 480-921-4410

Customer Service: 480-921-4400

Licensing and Investigations: 480-921-4486

Products/Games: 480-921-4470

Sales and Retailer Customer Service: 480-921-4535

Problems with Lottery terminal, ordering terminal supplies (Scientific Games): 1-877-896-5250

Vending Machine Problems or Supplies (IGT): 1-800-786-0791

Reorder Scratchers tickets (IGT): 1-877-483-2445

Stolen Instant Ticket Hotline (Retailers Only): 602-531-9057

Calls answered 24/7. If no answer, please leave a message stating retailer name, retailer Lottery license number, retailer contact phone number, and stolen game/pack/ticket number information. An Investigator will follow up with the retailer.

Become a Retailer

The benefits of selling lottery tickets

Increased Traffic And Sales

  • Lottery customers spend more money and visit more frequently each week.
  • In 95% of store visits, Lottery customers purchase at least one other product.
  • Lottery is a destination product that creates customer retention and emotional ties to your store.


  • 6.5% commission on all Lottery sales. (One of the highest lottery commissions in the country.)
  • Opportunity to earn an additional 0.5% performance incentive.
  • Additional incentives can be earned through a variety of Lottery promotions.

Ongoing Support

  • Regular visits from your Territory Manager to provide training and sales information.
  • Telemarketing support to ensure accurate and current ticket inventory.
  • Marketing support at no additional cost.
  • Reliable technical support and maintenance of Lottery equipment.

Apply to become a Retailer Today!

Download the NEW RETAILER APPLICATION PACKET below. If you have any questions about the application process, call our Licensing Department at 480-921-4486.