Frequently Asked Questions

Play Information


If you receive a call from someone claiming to be from the Arizona Lottery, Powerball, Mega Millions, or any other institution, be on your guard. For contact information, visit our REPORTING FRAUDS AND SCAMS web page.


You must be 21 years or older to purchase or redeem tickets. A.R.S. §5-565 and A.R.S. §5-570


The Arizona Lottery does not sell tickets over the phone, by mail, or on the Internet.


For the Arizona Lottery retailer nearest you, visit FIND A RETAILER. Then, fill in your address information to find the closest locations.


If you live in one of the following area codes: 480, 602, 623, or 520, calling the player hotline is a local call. Players should use the following local hotline numbers:

Phoenix: 480.829.7425 | Tucson: 520.325.9141

The 1.800.499.3798 Arizona Lottery Winning Number Hotline is limited to in-state callers outside the metro areas.

The winning numbers are also available on the this website.

Game Information

Why does my Scratchers ticket no longer have a 3-letter code?

The 3-letter code to which you are referring is known as a validation code. Validation codes on Scratchers tickets were a tool put in place by the Arizona Lottery many years ago. This tool was solely intended for use by retailers so that, in the event that their systems went down, they would still be able to validate a ticket in order to pay a player. All tickets, both winning and non-winning, contained a 3-letter code, but it was only on tickets winning from $1 - $599 for which the code had a meaning; for all other tickets, the letters were random. Over time, players became familiar with the codes and used those codes to verify their lower winning prizes.

Today, the Arizona Lottery’s system and terminals are much more reliable for our retailers. Because retailers are not allowed use the codes to validate a ticket, those codes are no longer needed. All ticket validations are required go through our system using the new terminals.

The validation codes were also removed to increase player security. It has been the industry consensus that with today’s barcode technology, the validation codes served no legitimate validation purpose, yet left a security vulnerability which could be exploited.

You can reveal the barcode at the bottom of your Scratchers ticket by scratching it and check if it is a winning ticket at any lottery retailer near you.

Where can I find the payouts for each game?

Payouts can be found at the bottom of each individual game page. Click on the "_____ WAYS TO WIN" blue banner.

Where can I find past winning numbers?

Click on the red WINNING NUMBERS tab on the left side of our website, scroll down to the game you want and click on LAST 180 DAYS or HISTORICAL DATA.


Go to the game's page, scroll down and click on either the "LAST 180 DAYS" or "HISTORICAL DATA" blue banner.

What states/jurisdictions participate in Powerball?

Click here to see which states/jurisdictions participate.

What states/jurisdictions participate in Mega Millions?

Click here to see which states/jurisdictions participate.

How many Arizonans have won the Powerball jackpot?

Since Arizona joined Powerball April 4, 1994, the state has sold 12 jackpot tickets:

  • April 1, 2017 - $60 million
  • November 28, 2012 - $587.5 million
  • December 1, 2011 - $95.3 million
  • January 27, 2007 - $15 million
  • November 1, 2006 - $47.05 million
  • December 22, 2004 - $10.3 million
  • January 26, 2002 - $95.3 million
  • April 15, 2001 - $83.9 million
  • November 16, 1996 - $22 million
  • April 12, 1995 - $77 million
  • March 4, 1995 - $101 million
  • April 27, 1994 - $5.2 million

The number of winning tickets is proportional to Arizona's population when compared to that of other Powerball states.

How long does it take for The Pick jackpot to get above $1 million?

The Lottery increases The Pick's advertised jackpot prize amount in increments of $100,000 based upon sales generated for the jackpot pool that pays the prizes.

How many advance draws can I play on each game?

You can play up to 10 consecutive draws for Powerball, Mega Millions, and The Pick; 12 consecutive draws for Fantasy 5 and Pick 3; and 24 consecutive draws for All or Nothing. There are no advance draws for 5 Card Cash.

When are the winning numbers updated on the website?

The winning numbers are updated every night there is a drawing. If the displayed winning numbers appear to be outdated, the website may be experiencing technical difficulties. If you are not seeing the current numbers, contact the Lottery on the Contact Us page.

Why does 5 Card Cash have a time stamp?

The time stamp is there for player protection. Because this game has an instant win component we want to make sure each player is getting a new ticket just printed at the time of purchase.

Why does the Arizona Lottery keep increasing numbers for jackpot games. Wouldn't it be better if more people won less money?

The Pick, Powerball, and Mega Millions are jackpot-driven games. Our research indicates that people play these games because they are interested in winning a big prize; the higher the jackpot, the more people play.

I thought that I had won playing EXTRA!, but the retailer told me I hadn't. Why?

You must match your EXTRA! numbers to the numbers you selected for The Pick or Fantasy 5 drawing instead of the numbers that came up for the drawing.

Why does it take so long for current winning numbers to be posted on your website?

The drawing does not take place immediately after the sale of tickets for a particular drawing stops. First, each individual ticket must be read into the lottery's system and verified as a valid ticket. We do not want to conduct a drawing unless every ticket is correctly in our system. After the winning numbers are drawn, they are entered into our internal system, and then each winning ticket must be identified, so that winners can claim their prizes as soon as possible. Once everything is verified, the winning information is sent to the website.

If Scratchers game odds are 1 in 4, why don't I win when I buy 5 consecutive tickets?

Like other Lottery games, Scratchers is a random game of chance, and winning tickets are not predetermined. When the tickets are printed, the winning tickets are randomly distributed among all available tickets. In addition, the tickets are then distributed throughout the state to more than 2,800 retail locations. The fact that overall odds of a Scratchers game are 1 in 4 does not guarantee every fourth ticket will be a winner. The odds are based on the number of winning tickets out of the total number of tickets printed. It is therefore possible that sequential winning or non-winning tickets could occur.

What are the letter codes for Scratchers winning tickets?

The Arizona Lottery does not distribute validation codes for instant scratch games. Prize amounts vary from game to game, and validation codes may be exclusive to a single game. In addition, top-tier prizes do not have validation codes. If you only go by the codes, you could throw away a top-prize ticket.

Where do I go to enter the second chance drawings?

Click on the "Players Club" tab at the top of the homepage.

What type of drawing system does the Arizona Lottery use?

The Arizona Lottery uses a Digital Drawing System from Smartplay Origin® RNG Systems. The machines are audited and certified through Smartplay International, Inc., the Arizona Lottery, as well as a third party, KPMG.

Where are the drawings held?

All in-state Arizona Lottery drawings are conducted at the Arizona Lottery Phoenix Office. Powerball and Mega Millions drawings are conducted in Iowa by the Multi-State Lottery Association (MUSL).

Claiming Your Prize Information

How long do I have to claim/redeem a winning ticket?

For draw games (Powerball, Mega Millions, The Pick, Fantasy 5, 5 Card Cash, All or Nothing, and Pick 3), the ending date is 180 days from the drawing. Scratchers can be redeemed up to 180 days from the announced game-ending date. When a Scratchers game ends, the information is available on our website on the Ended Scratchers Games chart.

What is the difference between cash and annuity?

The cash value is approximately one-half the advertised value of the jackpot and is given to the winner in one lump sum. The winner who selects an annuity is paid annually for 30 years for Mega Millions, Powerball, and The Pick.
The person who wins the jackpot has the option to choose either the cash or annuity option. The winner has 60 days from the claim date (the date the ticket is presented for validation) in which to make the decision.
If the winner chooses cash, the Lottery will issue a check when the ticket is validated.
In order to secure the annuity payment process, the Lottery purchases annuities from private companies. Each year, the Lottery prepares and issues a Request for Proposals to solicit the interest of various insurance companies. Companies that qualify through the evaluation process are asked to bid on the annuity payment after each winning jackpot. The company submitting the highest payment offer is selected and will issue the remaining annuity checks.
The Arizona Lottery is frequently asked whether players should choose cash or annuity. We can only suggest that financial issues be discussed with a lawyer, CPA, or financial planner.

What happens if an annuity winner dies before the last payment?

You can, and should, name a beneficiary when you claim your jackpot prize. The prize is the winner's property and is considered part of the winner's estate. If a beneficiary is not designated, the prize will remain part of the winner's estate.

If I win the jackpot, do I have the option of remaining anonymous?

Beginning Friday, July 3, 2015, the names of persons or legally formed entities that are paid lottery prizes or winnings of $600 or more are confidential for 90 days from the date the prize is awarded and are not a public record during this 90-day period. Information regarding the prize winner's city and county of residence is not confidential. A prize winner may waive the confidentiality provisions by voluntarily consenting to the disclosure of the prize winner's name.

What happens if I lose a winning ticket?

Losing a Lottery ticket is like losing cash. Protect yourself by signing the back of your ticket and filling in your address. Unless signed, anyone who has the ticket can file a claim. The Arizona Lottery is not responsible for lost or stolen tickets.

How do I collect a prize worth $600 or more?

Go to our Win page for information. 

I live in another state. How can I collect my winnings?

Information regarding collecting your winnings can be found on the back of the ticket.

Can a blind trust collect winnings?

The Arizona Lottery will not accept a blind trust as Arizona Revised Statutes § 5-5-575 requires the Lottery to ensure that any Lottery winner does not owe the state a debt, which must be set off against the Lottery prize.