November 15 – November 21 Pick 3 Draw Issue

  • By SAlessi
  • Nov. 22, 2017

STATEMENT

FOR IMMEDIATE RELEASE

Contact: Nikki O’Shea, Arizona Lottery, (480) 921-4438

Subject: November 15 – November 21 Pick 3 Draw Issue

Arizona Lottery Players:

Following standard draw operations conducted by the Multi-State Lottery Association on November 21, 2017, Arizona Lottery identified duplicate draw results for its in-state game, Pick 3. The lottery’s Random Number Generator (RNG) drew the following numbers on the following dates:


Pick 3 Numbers:

8-0-4

Pick 3 Numbers:

4-0-3

Pick 3 Numbers:

7-9-0

First draw: October 9, 2017

First draw: November 1, 2017

First draw: November 8, 2017

Duplicate draw: November 15, 2017

 

Duplicate draw: November 20, 2017

 

Duplicate draw: November 17, 2017

 

Duplicate draw: November 21, 2017

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The RNG that drew the recent Pick 3 numbers from 11/15 – 11/21 was RNG 1. This RNG has been taken out of operation.

Arizona Lottery will be utilizing the Multi-State Lottery Association’s (MUSL) Halogen lottery draw machine for all in-state games. This machine was purchased from SmartPlay by MUSL and the machine uses rubber balls to draw the numbers randomly. Arizona Lottery will utilize this machine until draw operations are returned to Arizona on December 11, 2017, at which point Arizona Lottery will operate its new RNG machines. These new RNG machines were purchased by Arizona Lottery from SmartPlay in August 2017.

Within the odds structure of the Pick 3 game, numbers can and do duplicate. When Arizona Lottery identified the third occurrence of the numbers 8-0-4, Arizona Lottery removed RNG 1 from operations on 11/21 and will provide players an opportunity for refund or exchange.

Players with non-winning tickets that were purchased from November 15 – November 21, 2017 for the Pick 3 can return their tickets to Arizona Lottery for an exchange or refund. All prizes won for draws in this timeframe will be honored and paid out.

In late September through October of this year, Arizona Lottery experienced an issue with its RNG 2 for the following in-state draw games: Fantasy 5, Pick 3, All or Nothing and 5 Card Cash.

An independent investigation is being conducted on RNG 2 and will be conducted on RNG 1 and the results of those investigations will be made available to the public.

Players can refund or exchange their tickets by mailing them in, or visiting the following locations:

PHOENIX OFFICE | Arizona Lottery Headquarters - 4740 E. University, Phoenix, AZ 85034

(480) 921-4400 | Monday through Friday 8 a.m. - 5 p.m. | Closed Holidays

TUCSON OFFICE | 2900 E. Broadway Blvd, Suite 190, Tucson, AZ 85716

520.628.5107 | Monday through Friday | 8 a.m. - 5 p.m. | Closed Holidays

PHOENIX SKY HARBOR | Terminal 4 Baggage Claim

(480) 921-4424 | Sun: 11 a.m. - 7 p.m. | M, Th, Fr, Sat: 7 a.m. - 10 p.m. | Tu, We: 7 a.m. - 7 p.m. | Closed Holidays

*Arizona Lottery offices are closed for the Thanksgiving holiday, but will be open at 8:00 AM on Friday, November 24.