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Please choose an option below. Each option contains a description to help you choose the appropriate path.
COMMENTS/QUESTIONS
Submit general feedback, comments, or questions to the Arizona Lottery.
PLAYERS CLUB
Submit general feedback, comments, questions, or complaints regarding Players Club or the mobile app.
COMPLAINT
Submit a concern or complaint you may have regarding your Arizona Lottery experience.
ARIZONA LOTTERY OFFICES
Phoenix Office
Our Phoenix Office is able to redeem prizes of all amounts and features a walk-in lobby and walk-up window.
Phone: 480-921-4400
Address: 4740 E University Drive, Phoenix, AZ 85034
Hours: Monday - Friday, 7:30 a.m. - 5:00 p.m. | Closed Holidays
Tucson Office
Our Tucson Office is able to redeem prizes of all amounts and features a walk-in lobby, walk-up window, and a drive-thru.
Phone: 520-628-5107
Address: 2955 E. Grant Rd. Tucson, AZ 85716
Hours: Monday - Friday, 7:30 a.m. - 5:00 p.m.
Drive Thru - Monday - Friday 8:00 a.m. to 4:30 p.m. | Closed Holidays
Kingman Office
Our Kingman Office is able to redeem prizes up to $49,999. For prizes larger than $49,999 please visit our Phoenix or Tucson offices or mail in your winning ticket.
Phone: 928-753-8808
Address: 3396 Stockton Hill Rd. Kingman, AZ 86409 (inside of Walmart)
Hours: Monday - Friday 8:00 a.m. - 8:00 p.m. | Saturday - Sunday 8:30 a.m. - 5:00 pm
Phoenix Sky Harbor Office
Our Sky Harbor Office is able to redeem prizes up to $49,999. For prizes larger than $49,999 please visit our Phoenix or Tucson offices or mail in your winning ticket.
Phone: 480-921-4424
Location: Terminal 4 Baggage Claim
Hours: Monday - Sunday 8:30 a.m. - 5:00 p.m.
Mailing Address
Arizona Lottery P.O. Box 2913
Phoenix, AZ 85062
Winning Number Hotlines
Phoenix: 480-829-7425
Tucson: 520-325-9141
All Others: 1-800-499-3798
